Advice in 2021. Let’s video call!
An unintended outcome from 2020 has been the “boom in Zoom”; that is, how comfortable many of us have become with meeting virtually.
Sunsuper Education Hub
2 minute read
As a Sunsuper member, you can access expert financial advice about your Sunsuper account for no extra cost. And now you can see your Sunsuper adviser from the comfort of your loungeroom – via video call.
Why video calls?
While Sunsuper’s qualified financial advisers have years of experience speaking with members over the phone about their super and retirement plans, sometimes nothing can beat “face-to-face”. Being able to see your adviser throughout your advice appointment may help you to more easily understand their recommendations, and make you more comfortable to action those recommendations.
How to access advice via video call?
If you’ve requested a call from a qualified Sunsuper financial adviser, or we’ve offered to call you, when we first contact you to schedule your advice appointment, we’ll now offer for your appointment to be via video call.
How will the video call appointment work?
You’ll need to have a desktop computer or laptop to use the video call option, as well as your mobile or landline phone. On the day and time of your appointment, your Sunsuper financial adviser will call you via phone. You’ll then use the link we’ll send you to join an MS Teams video call. Your adviser will help you through the steps to use MS Teams for your video, and your phone for the audio.