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Leads high performance

Sunsuper leaders build high performing teams who deliver results, sustainably.

The Sunsuper Leaders...

tick  Create a clear line of sight for their teams and ensure that the connections to Sunsuper’s Purpose, Vision, Strategies and Goals are well understood.

tick  Are enterprise leaders, who partner with others to deliver sustainable results for the Enterprise. They prioritise effort and resources to deliver on what is best for Sunsuper members.

tick  Deliver outstanding results for our customers and support their teams to do the same. They set ambitious, timely goals and update them as priorities shift.

tick  Challenge unnecessary bureaucracy and red tape, break down the barriers that get in the way of delivering results and support their teams to do the same while ensuring risk and compliance is not compromised.

tick  Make effective fact-based decisions and ensure clear accountability of roles. They gather and consider the right information, consult and
inform the appropriate stakeholders and make the tough calls when required.

tick  Empower and encourage their teams to lead and make decisions, build clear accountability and delegate decision making where appropriate.

tick  Celebrate their team and Sunsuper’s success, but never suffer hubris, remaining humble and understanding the highly competitive industry in
which we operate.

tick  Don’t accept mediocrity or poor performance, hold self and others accountable for delivering on commitments and have difficult conversations with candour and respect.

Behavioural Examples

The purpose of these examples is to provide additional guidance around how these expectations may be displayed.
They are not designed to be an exhaustive list and will continue to evolve over time.

Sunsuper Leaders

Create a clear line of sight for their teams and ensure that the connections to Sunsuper’s Purpose, Vision, Strategies and Goals are well understood.

Communicates and reinforces how their team and the roles within the team contribute to Sunsuper’s Purpose, Vision, Strategies and goals.
Engages with their teams to ensure that they understand how their roles and work contribute to Sunsuper’s Purpose, Vision, Strategies and goals.

Are enterprise leaders, who partner with others to deliver sustainable results for the Enterprise. They prioritise effort and resources to deliver on what is best for Sunsuper members.

Place our member’s interests ahead of their own divisional or team agenda.
Collaborate with, share resources and support others to deliver results that are in our members best interests.

Deliver outstanding results for our customers and support their teams to do the same. They set ambitious, timely goals and update them as priorities shift.

Remove barriers for their team and coach individuals to enable them to deliver outstanding results for our customers.
Adjust their goals in response to changing priorities.

Challenge unnecessary bureaucracy and red tape, breakdown the barriers that get in the way of delivering results and support their teams to do the same while ensuring risk and compliance is not compromised.

Questions the current way of doing things and supports their team to do the same.
Coaches and supports their team to breakdown or remove barriers that get in the way of delivering results, while ensuring risk and compliance is not compromised.
 
Make effective fact-based decisions and ensure clear accountability of roles. They gather and consider the right information, consult and inform the appropriate stakeholders and make the tough calls when required.

Proactively seek out information and stakeholders to ensure they have considered multiple perspectives when making decisions.
Make fact-based and data-driven decisions using sound logic and reasoning.
Make difficult decisions in a timely manner.

Empower and encourage their teams to lead and make decisions, build clear accountability and delegate decision-making where appropriate.

Coach and encourage their teams to take the lead and make sound business decisions.
Clearly communicate and clarify decision-making accountabilities.
Delegate decision making and provide their team with the information and resources needed to assist them to make decisions.

Celebrate their team and Sunsuper’s success, but never suffer hubris, remaining humble and
understanding the highly competitive industry in which we operate.

Recognises and celebrates their team and Sunsuper’s success.
Acknowledges successes but remains humble.

Don’t accept mediocrity or poor performance, hold self and others accountable for delivering on
commitments and have difficult conversations with candour and respect.

Promptly addresses performance issues by providing feedback and setting clear expectations.
Accepts personal responsibility for delivering on commitments and follows through on commitments.
Has difficult conversations in a candid and respectful manner.