At Sunsuper, it's no secret our members are at the heart of everything we do. It's this focus that has made us one of Australia's most awarded funds including being named Chant West’s Super Fund of the Year 2017.
Super Fund of the Year
As one of Australia’s fastest growing super funds, we are proud to have been recently awarded Chant West’s Super Fund of the Year 2017. This award is given to the Australian fund that demonstrates excellence across a whole range of criteria including member services, fees, investment performance and insurance administration.
SuperRatings awarded us their Best New Innovation award for our Sunsuper for Life Income account, at their 2017 Fund of the Year awards. This award recognised features like an easily activated income account, and a retirement bonus for eligible members.
Sunsuper’s contact centre has been recognised for its industry-leading customer service for the third year running. The Service Excellence in a Medium Contact Centre Award (under 100 employees) is given out annually by the Customer Service Institute of Australia to recognise high standards of management, training, processes, and commitment to excellence within customer service organisations.
The highest possible ratings
This year we were again awarded with the highest possible ratings from a number of the nation’s key superannuation ratings agencies, Canstar, Chant West, The Heron Partnership and SuperRatings. We received the exclusive 6 Star Quality rating from Heron Partnership for our Sunsuper for Life product, as the Top Rated Superannuation Product for 2016/17 and 2017.