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Total & Permanent Disability Assist claims

A Total & Permanent Disability Assist claim is a request for your Sunsuper superannuation account balance and Total & Permanent Disability Assist insurance cover, where you have become totally and permanently disabled.

If you don’t have Total & Permanent Disability Assist insurance with Sunsuper, you may be able to claim your superannuation balance as a Permanent Incapacity benefit.

How is Total & Permanent Disability Assist defined?

Total & Permanent Disability Assist cover applies for members who have default / automatic cover (called Standard Total & Permanent Disability Assist cover prior to 1 July 2016) in Sunsuper for life Insurance guide and become disabled on or after 1 July 2016.

Total & Permanent Disability Assist generally means that you will be unable to ever work again in any occupation for which you are suited by training, education or experience. The Total & Permanent Disability Assist definition that applies to you, is set out in your Insurance guide.

For a Total & Permanent Disability Assist claim, where appropriate, occupational rehabilitation and retraining may be available to assist you in regaining the capability to earn a living.

Total & Permanent Disability Assist insurance may provide up to six annual support payments, subject to annual assessment and you continuing to meet the definition of Total & Permanent Disability Assist. In some circumstances you may receive a single lump sum payment.

How to make a Total & Permanent Disability Assist Claim?

If you believe you may be eligible to claim a Total & Permanent Disability Assist benefit, we are here to help you throughout the claims process. There are three major steps that you need to complete in order to submit a Total & Permanent Disability Assist claim and they are explained in detail within the Sunsuper Insurance Claims guide - Total & Permanent Disability Assist Insurance.