Advice fee request FAQs
Members can request that an advice fee (Initial/One-Off and/or Monthly) is paid to their financial adviser for superannuation advice services that meet the sole purpose test requirements of the Superannuation Industry (Supervision) Act 1993.
This is available for members who receive personal advice, from financial advisers that are registered with Sunsuper.
Payment of an advice fee from a member’s account is at Sunsuper’s discretion. These FAQs set out some of the principles where Sunsuper may exercise the discretion to pay an advice fee from a member’s account.
Payment of advice fees is subject to the Adviser Registration Terms and Conditions.
- Advice fee request FAQs
- Who receives the payment?
- When are advice fees paid?
- How Sunsuper pays an advice fee?
- Will the member receive any tax benefits for the advice fee paid?
- Tax Reimbursements
- What advice services can be paid for?
- What advice services must be charged externally?
- Apportionment of advice fees
- Sole Purpose Test vs Non-Sole Purpose Test
- Between a member's different Sunsuper products
- Between dependent spouses
- Between a member's Sunsuper fund and one or more external funds
- Monthly advice fees and Sunsuper's MySuper Product
- Personal advice vs general advice
- Conditions and rules of advice fee payments
- Change of AFS Licensee
- Available advice fees types and definitions
- Monthly advice fee arrangements
- Important Information - Monthly advice fees (General)
- Important Information - Ongoing advice fee arrangements
- Advice fee caps (Initial/One-off and Monthly advice fees)
- Advice fee exception requests
- Sunsuper advice fee reviews
- Further questions
Who receives the payment?
Advice fees are paid to the Fee Recipient, which is the financial adviser’s AFS Licensee (the entity which holds the AFSL, hereafter referred to as the 'AFS Licensee'). The Sunsuper Superannuation Fund will provide the AFS Licensee with a Recipient Created Tax Invoice (RCTI) for the GST inclusive amount of the advice fee.
If the AFS Licensee does not hold an ABN, at Sunsuper’s discretion the advice fee may be paid to a related entity (i.e. a Trust owned by the AFS Licensee) if Sunsuper has been adequately directed by the AFS Licensee.
When are advice fees paid?
Advice fees for financial advisers are paid to the AFS Licensee on the 16th of the month, or as soon as possible thereafter.
Initial/One-off advice fees may be paid separately prior to the 16th of the month, when the appropriate instruction is provided on the Advice fee request form.
How Sunsuper pays an advice fee?
The Sunsuper Superannuation Fund pays the advice fee agreed by a member, as set out in an Advice fee request, by debiting the GST inclusive amount from the member’s Sunsuper account balance.
Will the member receive any tax benefits for the advice fee paid?
Members have the ability to make pre-tax contributions to their Sunsuper account to pay for their advice fees which may provide a tax benefit for the members.
Sunsuper Superannuation Fund does not currently reimburse any tax to the member in relation to advice fees, including Reduced Input Tax Credits.
What advice services can be paid for?
The advice services provided must have a direct, reasonable, and transparent connection to the member’s interest in the Sunsuper Superannuation Fund.
The Sunsuper Trustees have agreed that the following advice strategies fall within the Sole Purpose Test:
- Sunsuper contributions (including as a result of cash flow analysis to determine ability to contribute);
- Sunsuper investment strategy;
- Super consolidation to Sunsuper;
- Sunsuper transition to retirement;
- Sunsuper pension account establishment and income payments;
- Retirement planning as it relates to Sunsuper accounts;
- Recommendation to rollout from Sunsuper;
- Estate planning to the extent of beneficiary nomination (binding death benefit nomination or reversionary pension nomination) within Sunsuper accumulation and pension accounts;
- Centrelink planning in relation to Sunsuper accounts;
- Insurance held within Sunsuper; and
- Current and future fund benefits as they relate to disability or terminal illness claims and the resultant future income needs of the member.
This is not an exhaustive list, but rather provides guidance around Sunsuper's obligations under the sole purpose test.
What advice services must be charged externally?
Where advice services do not have a direct, reasonable, and transparent connection to the member's interest in the Sunsuper Superannuation Fund, these advice services must be charged externally of the member's Sunsuper account (i.e. by invoice or from the other product provider).
The following advice strategies must not be charged to a member's Sunsuper account:
- Any product or financial advice that is not related to the member’s Sunsuper Superannuation Fund account;
- Withdrawing funds from the member/s account for a non-superannuation purpose (pre-retirement);
- Wealth creation;
- Investment strategies outside super;
- External insurance advice, paid for by the Sunsuper member via personal cashflow or rollover from Sunsuper.
- Estate planning (except nomination of beneficiary within Sunsuper);
- Cash flow management applied to budgeting, debt management and other forms of non-super savings;
- Super contributions to a Fund that is not Sunsuper;
- Choice of fund for any Superannuation Fund that is not the member’s Sunsuper Superannuation account;
- Debt management;
- Self-Managed Super Funds;
- Salary packaging (except salary sacrifice to Sunsuper); and
- Transactional assistance where a personal advice document is not provided.
This is not an exhaustive list, but rather provides guidance around Sunsuper’s obligations under the sole purpose test.
Apportionment of advice fees
Sole Purpose Test vs Non-Sole Purpose Test
Advice fees are required to be apportioned between advice services that can and cannot be paid in accordance with the Sole Purpose Test (guidance provided above). The amount of the advice fee for which payment is claimed from Sunsuper must be reasonable and the financial adviser must be able to support the apportionment if Sunsuper request further information.
Between a member's different Sunsuper products
Sunsuper Superannuation Fund is single fund that holds both accumulation and income accounts, and it is held by one Trustee. As a result, the advice fee request does not need to be apportioned between a member’s accumulation and income accounts (where advice has been provided across both accounts).
Between dependent spouses
Where a member and their dependent spouse (who are both Sunsuper members) receive advice within the same advice document (and this advice meets Sunsuper’s Sole Purpose Test obligations) the cost of the advice may be charged solely to one member. However, the advice fee charged must still adhere to Sunsuper’s advice fee caps as they apply to that individual member.
As the Sunsuper Superannuation Fund is held by one Trustee, our Trustees are comfortable that apportioning the advice fee in the manner still meets their Sole Purpose Test obligations and also maintains their Member’s Best Interest duty under the SIS Act (the collective best interest of all members of the fund).
Between a member's Sunsuper fund and one or more external funds
If a member holds superannuation in both Sunsuper and an additional fund external to Sunsuper and advice is provided about both these funds, the fees charged will need to be apportioned between these various funds, ensuring that only advice relating to Sunsuper is deducted from the fund.
Monthly advice fees and Sunsuper's MySuper Product
From 1 July 2021, Sunsuper will not permit the payment of a Monthly advice fee or a fee associated with an ongoing fee arrangement from Sunsuper’s MySuper product. This is a result of changes made by the federal government to the Superannuation Industry (Supervision) Act 1993.
Sunsuper’s MySuper product is the ‘Lifecycle investment strategy’. This means if the member has any portion of their portfolio invested in the Lifecycle investment strategy, Sunsuper will be unable to process the payment of a monthly advice fee or a fee associated with an ongoing fee arrangement.
Personal advice vs general advice
It is the legal obligation of the financial adviser and their AFS Licensee to ensure personal advice services have been provided for the advice fee charged.
Sunsuper advice fee discretion
Sunsuper reserves the right to decline payment of an advice fee, including discontinuing further payments of Monthly advice fees for any reason and without giving any reason. Sunsuper also reserves the right to obtain a refund of advice fees deducted from a member account where the advice does not meet Sunsuper's Advice Fee Policy or Sole Purpose Test obligations.
Conditions and rules of advice fee payments
An Advice fee request applies only to the member identified in the form. Where a new Advice fee request is submitted for any member and is accepted by Sunsuper, any Advice fee request previously submitted for that member is superseded and replaced.
An Advice fee request cannot be paid where a member’s account holds a defined benefit or defined benefit pension product.
If payment of an advice fee would result in a members’ account balance falling below $6,000, advice fees will continue to be paid if the member holds another Sunsuper account with sufficient balance under the same member number. Please note that if the member holds another Sunsuper account under a different member number, Sunsuper will require a new Advice fee request form to pay the advice fee from the additional account.
Sunsuper will not process and as a result, will terminate an advice fee where the payment of the advice fee will reduce the member’s total account balance in any one account below $6,000.
The following conditions need to be met immediately prior to the payment of any advice fee:
- The Advice fee requested must not exceed the caps noted within this document and/or published on the Sunsuper website, and as amended from time to time.
- All required details in the Advice fee request form are completed.
- The financial adviser is registered with Sunsuper.
- The financial adviser holds a valid third party authority for the relevant member.
- Sunsuper has a completed Licensee RCTI & Banking Agreement in place with the financial adviser’s AFS Licensee.
- The financial adviser is listed as an active financial adviser on ASIC’s financial adviser register, and is a current authorised representative in respect of the AFS Licensee specified on the Advice fee request form.
- An advice document has been provided to the Sunsuper member prior to submitting the advice fee request.
- The adviser listed on the Advice fee request form must be the same as the servicing adviser listed on the Statement of Advice provided to the member.
- Sunsuper has confirmed the validity of any details provided that are verifiable from Sunsuper’s records and ASIC records.
- Sunsuper may require further details to confirm correct apportionment of the fee for the advice services provided. We will notify the financial adviser for more information if this is the case.
- Sunsuper may request, and be provided a copy of the member's advice documents in relation to the advice fee request at anytime. For clarity, this may be prior to payment, throughout the course of payment (i.e. monthly advice fee) or after the payment of an advice fee.
Advice fees and deceased members:
Sunsuper views the death of a member during the duration of an advice fee agreement as a cessation of that agreement. Sunsuper then will terminate any advice fees following the notification of the death of a member. Where advice fees are paid after the date of death, but prior to the date of notification, an advice fee refund from the AFS Licensee will be required. In the event that advice fees have been paid for future services to be provided, Sunsuper again will seek a refund from the AFS Licensee for the proportion of advice which had not been provided prior to the members death.
Consent and dating requirements:
Initial/Once-off Advice Fee:
- Member must sign form and then adviser is required to submit the form within 90 days of the member signed date.
Monthly Advice Fee (Fixed Term Advice Arrangement / Ongoing Fee Arrangement):
- Adviser selects the start date of the agreement on the Advice fee request form (the date can be 30 days into the future or past from the date they create the Advice fee request form);
- Member must sign the form within 30 days of the start date outlined on the Advice fee request form; and
- Adviser must then submit the Advice fee request form within 90 days of the date the member signed the Advice fee request form.
Monthly fee – example 1: Back Dating
Fee form generation date:
Selected Start Date:
Member must sign by:
Submission date if member signed on 30/07/2021
Please note: in the above scenario, the member has 15 days to sign the form (this ensures consent is provided within 30 days of the start date).
Monthly fee – example 2: Back Dating
Fee form generation date:
Selected Start Date:
Member must sign by:
Submission date if member signed on 30/07/2021
Please note: in the above scenario, the member must sign the form on the same day (this ensures consent is provided within 30 days of the start date).
Monthly fee – example 3: Forward Dating
Fee form generation date:
Selected Start Date:
Member must sign by:
Submission date if member signed on 30/08/2021
Please note: in the above scenario, by forward dating in the above scenario the member has 60 days to sign the form (this ensures consent is provided within 30 days of the start date).
Change of AFS Licensee
Sunsuper will pay advice fees (Initial/One-Off and/or Monthly) to the AFS Licensee named on the Advice fee request forms, until we become aware that the financial adviser has changed AFS Licensee.
On becoming aware that the financial adviser has changed AFS Licensee, Sunsuper will not pay any further amounts until we also receive notice from the appropriate AFS Licensee that the member is still receiving advice services.
Sunsuper must receive this notice in a written document (in the form required by Sunsuper) signed by the member confirming the variation of AFS Licensee (Fee Recipient).
Refer to "Suspension or cancellation of the Services" in the Adviser Registration Terms and Conditions for more information.
For further information regarding Client Transfers visit our Client Transfer FAQs.
Available advice fees types and definitions
Available advice fee types:
Any agreements entered into after 1 July 2021, need to be completed on Sunsuper’s new Advice fee request form as Sunsuper is making changes to the way we classify our advice fees. From 1 July 2021, the following advice fees will be available:
- Initial/One-off advice fee;
- Monthly advice fee (one of the below options must be selected):
- Fixed term advice fee arrangement; or
- Ongoing advice fee arrangement.
Please Note: From 1 July 2021 Sunsuper will only accept a signed copy of Sunsuper’s previous Advice fee request form where the member has signed the form prior to 1 July 2021. Sunsuper will only accept these advice fee forms if they are submitted within 90 days of the date the member signed the form.
Definitions / Purpose:
Initial/One-off advice fee:
- A lump sum advice fee charged for point in time advice. This advice must be contained within a Statement of Advice or Record of Advice and may include the associated costs for implementation (where outlined within the same Statement of Advice or Record of Advice).
Monthly advice fees:
- Monthly advice fee arrangements:
- Fixed term advice fee arrangements have a maximum duration of 365 days.
- Ongoing advice fee arrangements align and adhere to the requirements of an ‘Ongoing Fee Arrangement’ as defined by the Corporations Act 2001 (Cth).
Both Fixed term advice fee and Ongoing advice fee arrangements are paid monthly for prospective advice services, resulting in the review of advice strategies provided in the prior SoA.
Monthly advice fee arrangements
Sunsuper’s Advice fee request form will now include both a monthly advice fee start and paid until date. These changes have been made to assist financial advisers and members to align their client agreements with their Sunsuper advice fees. Our Advice fee request form provides more detail around how these payments are made.
Important Information – Monthly advice fees (General):
- The monthly advice fee start date cannot be more than 30 days prior/post the date your client signs our Advice fee request form.
- The term of agreement entered into on our Advice fee request form cannot be more than 365 days; however
- When selecting an Ongoing advice fee arrangement, a member may renew their consent within the required period to continue the fee arrangement.
- When charging a monthly advice fee, the financial adviser must detail the services being provided to the member as outlined in the Services Agreement, on our Advice Fee Request form.
- Sunsuper’s Advice fee request form must be submitted through Adviser Online within 90 days of your client signing the form.
Important Information - Ongoing advice fee arrangements:
- Ongoing monthly advice fees will stop being paid at the anniversary date.
- If Sunsuper receives a renewal, that has been signed within the required period after the anniversary date, Sunsuper will backpay (in one lump sum payment) any payments for that period.
- If Sunsuper do not receive a renewal, nothing further will be required from either the financial adviser or the member as the advice fee payments will have ceased at the anniversary date.
Advice fee caps (Initial/One-off and Monthly advice fees)
Initial/One-off advice fees:
- If the member’s balance is below $50,000, Sunsuper will not automatically authorise the payment.
- The upper cap for automatic approval of an initial/one-off advice fee is the lower of $4,400 or 2.2% (incl. GST) of the member’s current Sunsuper balance.
- Initial fees will be restricted by only being payable once every 3 years.
- Sunsuper will not approve exceptions of greater than 2.2% (incl. GST) of a member’s account balance.
- For account balances over $200,000, Sunsuper will accept applications for approval as an exception, provided the fee does not exceed 2.2% (incl. GST) of the account balance and is lower than $6,600. Fees outside these limits will not be approved as an exception.
- Sunsuper recognises instances where the initial/one-off advice fee requested will fall outside the above levels (i.e. on balances under $50,000, or higher than $4,400 (incl. GST)) but still meet the Sole Purpose Test, be in the member’s best interests and not exceed 2.2% (incl.GST) of the members current Sunsuper balance. The member and adviser are able to make an Advice Fee Exception Request for these instances. Approval for these exceptions, must be sought prior to payment.
Please review the ‘Advice fee exception requests’ section outlined below for further details.
Monthly advice fees:
- Sunsuper will not pay monthly advice fees for members with a balance below $50,000.
- The upper cap for monthly advice fees is the lower of $6,600 p.a. or 1.1% p.a. (incl. GST) of the member’s current Sunsuper balance.
- Sunsuper will not consider exceptions to the monthly fee caps.
Advice fee exception requests
There are three types of initial/one-off advice fees that constitute an Advice fee exception request, which may be considered for approval:
- An advice fee where a member’s balance is below $50,000.
- An advice fee where the value of the fee is over $4,400 (incl. GST) but below $6,600 (incl. GST) and does not exceed 2.2% (incl. GST) of the member’s balance.
- A second initial/one-off fee within a rolling three-year period.
Advisers will be required to provide a copy of the client’s Statement of Advice, when submitting an Advice fee exception request. This is to ensure Sunsuper continues to meet its Trustee obligations including the application of the Sole Purpose Test.
Please note: There are no exceptions to the following advice fee caps:
- 2.2% (incl. GST) for Initial/One-off advice fees; or
- 1.1% (incl. GST) for Monthly advice fees.
Second initial/one-off advice fee - Guidance
Approval of a second initial/one-off fee within a rolling three year period, will be subject to the member experiencing a material change in their circumstances.
A material change in the member’s circumstances may include, but is not limited to the following:
- Death of a spouse; or
- Substantial inheritance.
If a member has a second initial/one-off fee request in a three-year period but with a different financial adviser to the previous initial/one-off advice fee, the material change rule is still applicable.
Sunsuper advice fee reviews
Sunsuper has implemented a periodic review process for advice fee requests. From time to time, we will require copies of documents, such as, the Statement of Advice, Record of Advice and/or other advice related documents (i.e. Ongoing Service Agreements/Client Service Agreements) for review.
Sunsuper review the requested advice documents to ensure that where an advice fee is charged to a Sunsuper member’s account, it adheres to Sunsuper’s Sole Purpose Test obligations and Advice Fee Policy.
In the event Sunsuper is not provided a copy of the requested advice document/s, Sunsuper may be required to request a refund of any advice fee payments that have been made.
Refer to “Advice Fee Policy” in the Adviser Registration Terms and Conditions for more information.
If you have further advice fee enquiries that are not answered by the above FAQ's, please contact us at Advice_Operations@sunsuper.com.au.