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Scheduled maintenance on Member Online

We’re performing scheduled maintenance on Member Online from Saturday 7th September 7pm until Sunday 8th September 5pm. Some services may be unavailable during this time. Thanks for your ongoing patience.

We apologise for the inconvenience. If you have any questions please Contact us online or call us on 13 11 84.

Transition to retirement income accounts 

Online systems Unavailable 
Topping up an existing Income account
(Restart an income account system)
3pm, Thursday 29th June – 9am, Tuesday 4th July
Switching your investments
(Manage investments system) 
3pm, Friday 30th June – 9am, Tuesday 4th July
 Setting up a Transition to retirement income account 
(Setup an income account system)
2:30pm, Friday 30th June – 9am, Tuesday 4th July
                                               

Retirement income accounts

Online system  Unavailable 
Topping up an existing Income account
(Restart an income account system)
3pm, Thursday 29th June – 9am, Tuesday 4th July
Setting up a Retirement income account
(Setup an income account system)
2:30pm, Friday 30th June – 9am, Tuesday 4th July