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Scheduled maintenance on Member Online

We are performing scheduled maintenance on Member Online to meet the Government’s legislative changes being introduced 1 July 2017. If you have a Transition to retirement income account or a Retirement income account you may be affected.

We apologise for the inconvenience and plan to complete this maintenance by Tuesday 4th July. If you have any questions please Contact us online or call us on 13 11 84.

Transition to retirement income accounts 

Online systems Unavailable 
Topping up an existing Income account
(Restart an income account system)
3pm, Thursday 29th June – 9am, Tuesday 4th July
Switching your investments
(Manage investments system) 
3pm, Friday 30th June – 9am, Tuesday 4th July
 Setting up a Transition to retirement income account 
(Setup an income account system)
2:30pm, Friday 30th June – 9am, Tuesday 4th July
                                               

Retirement income accounts

Online system  Unavailable 
Topping up an existing Income account
(Restart an income account system)
3pm, Thursday 29th June – 9am, Tuesday 4th July
Setting up a Retirement income account
(Setup an income account system)
2:30pm, Friday 30th June – 9am, Tuesday 4th July