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Personal Information Collection Notice

Sunsuper* collects personal information for the purpose of providing superannuation and related products and services to members and their employers.

Employer contact details that we collect help us facilitate the payment of members’ super, let us keep employers up to date regarding product and legislative changes, and allow us to inform employers about the products and services that we offer. Sunsuper will normally only use employer contact details for these purposes. If Sunsuper did not collect employer contact details we may be unable to allocate certain contributions (for example, in the event of an error or discrepancy), and we would be unable to keep employers informed about products and industry developments that we think might interest them.

We collect your personal information from you directly whenever it is reasonable and practical to do so. Where it is not reasonable or practical for us to do so, such as where we are missing contact details or the contact details we hold are out of date, we may collect your information from a third party contracted to provide this service to Sunsuper. If you have been directed to this Personal information collection notice, we have collected your personal information from such a third party. You will have received an email from Sunsuper asking you to confirm the accuracy of the personal information we received from the third party. We will not update our records with this information unless you confirm the information is accurate. If you do not confirm that the information is accurate it will be deleted or permanently de-identified.

Sunsuper does not normally disclose information about members or employers to parties outside the Sunsuper group, except parties contracted to provide services to Sunsuper. This includes but is not limited to the Fund’s administration service provider, insurer, auditors and legal advisers.

Sunsuper also might be required by law to disclose personal information, for example to Government bodies such as the Australian Taxation Office. We may disclose information to relevant overseas bodies in various countries, as described in our Privacy Policy.

Our Privacy Policy, available at, sets out how you can access any personal information we may hold about you and correct any information which is inaccurate or out-of-date. Our Privacy Policy also includes information on our privacy complaints process.

Sunsuper’s contact details are as follows:

Phone: 13 11 84

Post: The Privacy Officer, Sunsuper Pty Ltd, GPO Box 2924 Brisbane QLD 4001

Online: Contact us online 

* Sunsuper is the name we use to describe the business that offers a range of superannuation products and related financial services. Sunsuper Pty Ltd (ABN 88 010 720 840, AFSL No. 228975) is the Trustee of the Sunsuper Superannuation Fund. Financial product advice is provided by representatives of Sunsuper Financial Services Pty Ltd (ABN 50 087 154 818, AFSL No. 227867), wholly owned by the Sunsuper Superannuation Fund. Administration services are provided by Precision Administration Services Pty Ltd (ABN 47 098 977 667, AFSL No. 246604) (Precision), wholly owned by the Sunsuper Superannuation Fund. Precision has its own Privacy Policy that relates to the clearing house products it issues, Sunsuper clearing house and Beam.