Jenni Mack - Director
Jenni is an experienced consumer advocate and company director. She is a former Chair of Australia’s leading consumer group CHOICE and currently chairs of one of Australia’s largest community services providers, CoAct.
Jenni has particular expertise with member-based non-for-profit organisations operating in commercial environment. This includes strategy development, risk management, organisational transformation and business innovation, especially using digital platforms. She has high level experience in public policy, regulation, stakeholder relations, media and corporate affairs.
Jenni has deep expertise in consumer policy including an understanding of drivers of consumer behaviour, consumer information needs, standards setting, complaints and compensation schemes and has worked on consumer issues in superannuation, retirement incomes and financial advice for more than 25 years.
Jenni is a member of the Red Cross Blood Service Board and the fledging Superannuation Consumers’ Centre. She is a former member ASIC’s External Advisory Panel and Chaired ASIC’s Consumer Advisory Panel for nearly ten years. She was also a member of ASIC inaugural Fintech Advisory Committee.
Jenni has a BA, a Masters of Administrative Law and Policy and a Graduate Diploma in Applied Finance. She is an AICD graduate and has completed the AIST Trustee Directors’ course.
Jenni was appointed as an independent Director of Sunsuper in July 2015.