Your Sunsuper account
Click on your question
Can I access my account online?How do I get my account balance?
How is my money invested?
How do I change my investment choice?
How do I get or reset my PIN for Member Online?
How do I get my statement?
The share market is going down, how does this affect my super?
Can I access my account online?
You can access your account details using Member Online. Member Online lets you check your balance, how your money is invested and confirm what is going into your account. You can even update your details and make investment switches online. Read more
How do I get my account balance?
You can find out your account balance using Member Online. Find out how
How is my money invested?
When you join Sunsuper your money is invested in the Sunsuper Balanced investment option if you do not make an investment option choice If you have at least $1,000 or more in your account, you can choose any combination of up to ten options from our range of 27 different investment options. You can learn more about these options and find out how your money is invested using Member Online. Read more
How do I change my investment choice?
You can change your investment choice using Member Online. Find out how
You can tailor your own investment strategy from our range of 27 investment options. If you would like some advice on what options might be best for you, call our Member Advice Centre on 13 11 84 and talk to a qualified financial planner for free. Read more
How do I get or reset my PIN for Member Online?
If you don't have a PIN, or if you've forgotten any of your login details, please contact the Member Service Centre on 13 11 84 between 8.00am to 6.30pm, Monday to Friday AEST. Your PIN will be mailed to you within 5-7 days.
How do I get my statement?
Each year between August and October we send you an annual statement showing the balance of your account at 30 June and all the transactions that happened with your account in the year leading up to that.
You can download your annual statement, or you can check the current progress of your account whenever you like using Member Online. Find out how
The share market is going down, how does this affect my super?
In times of market volatility, it's natural to feel anxious, however, it's important not to have a knee-jerk reaction and lose sight of your long-term goals. The diversified nature of Sunsuper's portfolio means we are well-placed to ride out a bumpy share market and deliver strong, consistent investment returns over the long-term. Read more
