Super questions and answers - Members

There's no doubt superannuation can sometimes seem to be complex and confusing. So to make it simple, we've listed some of the questions and answers we often get asked. We've divided them into broad categories below.

If you can't find the answer to your question here, please send us an email.

1. Choosing and joining a fund

It's important to choose a fund that suits you. Before you join a fund you should consider the benefits the fund has to offer, what the fees are, the insurance arrangements offered and if you can take your fund with you when you change jobs. Find out more

2. Your Sunsuper account

If you are already a member of Sunsuper, find out how to log in to Member Online on our website so you can check your account balance, see how your funds are invested, check your insurance cover, or request a statement. If you don't have access to Member Online and want to see your account details online, you can find out how to get a PIN. Read more

3. Your personal details

Find out how to update your personal details - your address, email address, and your name. You can also find out how to change your beneficiaries or give us your Tax File Number. Read more

4. Paying Sunsuper

Find out how easy it is to get your employer to pay in to Sunsuper, and what to do if they stop making contributions for you. Also learn more about making voluntary contributions and salary sacrifice and how you can check on the contributions you've already made. Read more

5. Retirement

Get an idea of just how much money you might need to live comfortably on in retirement. And if you're ready, find out how to put a transition to retirement plan in place. Read more

6. Insurance

At Sunsuper we can help support you and your family should the worst happen and you become temporarily or permanently disabled, or die. Find out more