Sunsuper: make your dreams more than dreams

Income account enquiry FAQs

Below are the most common questions our members ask about Income accounts.

How can I open an Income account?

Call 13 11 84 or view our Sunsuper for life PDS for information on how to set up an Income account.

If you would like some financial advice before setting up a pension please call 1800 622 058 to speak to one of our financial planners who can give you advice, quickly over the phone.

Find out more about our Income account.


How do I change my payments?

You can change your payment amounts by filling out a Change of details form [PDF XXXKB] or calling 13 11 84.


How do I check Income account investment returns?

Income account holders can check investment returns here.

It is important to remember that short term fluctuations in the market are normal and it's the longer term returns that really matter.


What if I've forgotten my password?

You can reset your password online or call 13 11 84 between 8am and 6.30pm, Monday to Friday.


Where can I find my account balance?

You can check your account balance quickly and easily through Member Online. Or you can call 13 11 84.