Sunsuper: make your dreams more than dreams

Temporary residents applying for super benefits

Departing Australia Superannuation Payment (DASP)

If you’ve entered Australia on an eligible temporary resident visa you may be eligible to withdraw your Sunsuper account as a Departing Australia Superannuation Payment (DASP) once you have left Australia. You can apply to claim your account, subject to withholding tax if you:

  • are not a citizen of Australia or New Zealand or a permanent resident of Australia , and
  • have left Australia and your visa has either expired or been cancelled.

How to apply quickly and easily online

Using the Australian Taxation Office's (ATO) online facility is the easiest way to claim your benefit and there is no fee to have your immigration status verified.

Step 1. Complete the ATO’s online application. If you are eligible, the ATO will contact us directly.

Step 2. Complete and return theDASP additional information form along with a certified copy of your identification documents.

For full information about certified identification, please refer to the DASP additional information form.

Once we receive your completed documents and the ATO confirms you are eligible to access your super, we will pay your benefit less any withholding tax.

What if I don't want to apply online?

If you do not want to use the ATO online facility, you can complete the ATO's Applying for a Departing Australia superannuation payment form, however you may have to pay a fee to have your immigration status verified.

In addition to your completed form and certified identity documents (see Step 2 above) you will need to provide proof of your immigration status.

If your account is less than $5,000 you must :

  • Provide a certified copy of your passport showing the departure from Australia stamp, and
  • A certified copy of your expired or cancelled Australian visa.

If you can’t supply the above, you must provide confirmation of your immigration status as shown for accounts of $5,000 or more below.

If your account is $5,000 or more you must:

  • Provide confirmation of your immigration status from  the Department of Immigration and Citizenship (DIAC). 
  • Download and complete the DIAC form (a fee is payable when you lodge your application).

For full details, check out the ATO's Applying for a Departing Australia superannuation payment form.

What if I don't claim within six months?

If you do not claim your super within six months of leaving Australia, or within six months of the cancellation or expiry of your visa if later, the ATO will instruct us to transfer your balance to the ATO. If this occurs, you should claim your super money from the ATO. As Sunsuper adopts the ASIC class order relief that provides disclosure exemption for former temporary residents, information regarding the transfer of a member’s benefits and significant event notices may not be provided to a member whose benefit has been transferred. If you are applying to the ATO to claim your benefit and require information about the transfer, please contact us. For more information on accessing your benefit when you leave Australia, please call the Australian Taxation Office (ATO) superannuation line on 13 10 20 (within Australia) or email DASPmail@ato.gov.au (outside Australia).